Incense Burner

If you're not satisfied with your order, please contact me within 7 days of receiving the item via either phone or email to discuss. Product must be returned within 30 days for a full refund.

I will refund your item's total amount upon having received the returned item, as long as it is not damaged, (this includes rust from poor maintenance) If it is returned without tracking information, I can’t be held responsible if it gets lost in the mail...

Please keep in mind, if the item is not defective then you will be responsible for the return shipping fees.

Please make sure you have read the care instruction carefully as these handmade items may require a little maintenance 

This refund policy is not valid on personalized or custom orders.

Thanks for understanding

Please make sure you have read the care instruction carefully as these handmade items may require a little maintenance 

This incesnse burner is made from carbon steel, after use, rinse in hot water, wipe clean with a sponge and dry immediately and thoroughly.

Avoid using soap or washing up liquid where possible and DO NOT put in a dishwasher.

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.

Bushy's Projects does not have any responsibility on these additional charges that may apply.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of Australia), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
If a product is seized and destroyed by the customs, or returned to Australia, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to Bushy's Projects